If the Screenshot Monitor application unexpectedly crashes or strange errors occurs it very helpful for us to get the application local trace log to resolve the issue. You can provide us the log with the issue report using the following instruction:
- Open the application installation folder, usually it /usr/share/ssm.
- Application log is available at: /data/smtrace/SMTrace.log.
- Attach the file SMTrace.log to the email with the issue report.